AI enablement & automation
Practical AI that lets a small team move like a much bigger one.
We design and deploy AI agents and automations that quietly absorb the busywork, like scheduling, follow-up, reporting, data entry and dispatch, so your people spend their hours on the work only people can do. These are real systems, in production, doing real work today.
Meet Lumen
Don't take our word for it. Ask our AI.
Lumen is the AI agent we built and run for Lighthaus Labs. It's the same kind of system we build for clients. Have a conversation with it right now:
- Ask what Lighthaus Labs does and who we work with
- Talk through where AI could save your team time
- Find out how to get started
What we build
What Lighthaus Labs AI can do for you
From an AI agent answering your phones to a portal your clients actually like using, every system is built to fit the way your team already works.
AI agents & assistants
- Email scheduling agents for Google Workspace or Microsoft 365 that read the thread, check calendars, and book around each person's preferences.
- AI voice agents that answer your line, recognize callers, open and check tickets, and hand sales calls to a human.
- Intake & triage that classifies every request and routes it to the right queue the first time.
Intelligence & insight
- Private research platforms that turn documents, news and filings into a knowledge graph you can question in plain English.
- Meeting intelligence with live transcription, counterparty context and instant follow-ups.
- Activity capture that turns sent mail into weekly, CRM-ready reports.
Workflow automation & integration
- Service dispatch from your PSA straight to calendars and phones, with travel time blocked automatically.
- Accounting sync that keeps QuickBooks customers, invoices and payments aligned with your other systems.
- Legacy-system bridges that generate import-ready files when a vendor offers no API.
Custom applications & portals
- Client portals for tickets, quotes and invoices, secured with SSO, MFA and full audit trails.
- Staff self-service apps built on your core systems, like SIS-driven conference scheduling with video links provisioned automatically.
- Kiosk & front-desk apps designed privacy-first for shared devices.
Physical security & facilities
- Camera-driven alerts: license-plate recognition matched to your roster, posted instantly to Teams.
- Visitor management with badge-ready texts to guests and sensitive screening alerts routed only to staff.
- Facilities requests with photos, routed straight into your maintenance system.
Network & infrastructure intelligence
- Multi-site network telemetry across UniFi fleets: device health, ports, clients and uptime.
- Proactive alerting that understands blast radius and filters out the noise.
- One pane of glass: network health in the same portal as your tickets and invoices.
How we build it
Responsible AI, built for the real world
AI that touches your clients, staff and data has to be trustworthy. These principles go into everything we deliver.
Privacy by design
We collect only what the job needs, so there's nothing extra to leak.
Humans in the loop
Staff review and hard stops wherever a mistake would matter.
Secure by default
SSO-only sign-in, MFA, least-privilege access and audit logs.
Verified, not assumed
We test against your real systems before we build on them.
Watched in production
Monitoring and alerting from day one, not after an outage.
Built on
Enterprise-grade platforms, sized for your team
We build on proven, modern platforms and connect directly to the business systems you already own.
- AI & language models
- Anthropic Claude · Claude Code · ElevenLabs voice AI · Deepgram · Voyage AI · Langfuse
- Applications & data
- TypeScript · Python · Next.js · Fastify · FastAPI · Postgres + pgvector · Neo4j · Temporal · Redis
- Cloud & operations
- Vercel · Railway · Neon · Google Cloud · GitHub · Sentry · PostHog
- Identity & productivity
- Microsoft 365 · Entra ID · Microsoft Graph · Google Workspace · Teams · Slack · Zoom
- Communications
- Twilio SMS & Voice · Microsoft Graph mail · Gmail · Google Maps
- Business systems
- Autotask PSA · QuickBooks Online · Veracross · Verkada · UniFi · Limble · PitchBook · SEC EDGAR
Who we work with
Built for organizations that do a lot with a little
Let's talk
Ready to put AI to work for your team?
Start with a conversation with Lumen, or reach out to us directly. We'll help you find where AI saves the most time first.